Last Updated: 26-08-2023
Welcome to Nawab Parker. This Cancellation and Refund Policy governs the cancellation, return, and refund of products purchased through our website nawabparker.com. Please read this policy carefully before making a purchase. By making a purchase on our Website, you agree to the terms outlined below.
Order Cancellation
You may request to cancel your order within 24 hours of placing it. To request a cancellation, please contact our customer support team at care@nawabparker.com with your order details. We will make every effort to accommodate your request if the order has not already been processed for shipping.
Return and Refund Eligibility
We accept returns for products that meet the following criteria:
- The product is in its original condition, unused, and with all tags and packaging intact.
- The return request is made within 5 Days from the date of delivery.
- The product is not part of our non-returnable items list, which includes.
Return Process
To initiate a return, please follow these steps:
- Contact our customer support team at care@nawabparker.com to request a return and provide your order details.
- Our customer support team will provide you with instructions on how to return the product.
- Pack the product securely in its original packaging and ship it to the address provided by our customer support team.
Refund Process
Once we receive and inspect the returned product, we will process your refund within 5 days. The refund will be issued in the original payment method used for the purchase. Please note that shipping and handling fees are non-refundable, and you will be responsible for the return shipping costs.
Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer support team within 5 days of receiving the product. We will provide instructions on how to return the product and arrange for a replacement or refund.
Changes to the Policy
We reserve the right to update or modify this Cancellation and Refund Policy at any time without prior notice. The “Last Updated” date at the top will reflect the date of the most recent changes.
Contact Us
If you have any questions, concerns, or requests regarding this Cancellation and Refund Policy, please get in touch with us at care@nawabparker.com.
Thank you for understanding and complying with our Cancellation and Refund Policy when making purchases from Nawab Parker.